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Calgary Computer SupportSince 1978, Displayco has been providing uniquely creative exhibit and display solutions, specializing in business to business tradeshows and point of sales promotions. With over 150 years of combined experience within the team, Displayco designs, builds, and installs displays for lobbies, trade shows, and corporate special events.

The Situation

Prior to K&M Systems Integration, Displayco was dealing with an inefficient IT infrastructure with all their PCs running on separate operating systems. In addition, the company required an upgrade for ACCPAC.

When A4W referred the company to KMSI, Displayco was impressed with their knowledgeable and methodical approach to IT infrastructure. Cameron Wheatley, Director of Operations at Displayco explained:

“They actually sit down and listen to what you require. They understand the fact that not everyone has an overflowing bank account, [not everyone] can just put the most high-end stuff in there.”

The Resolution

KMSI assessed Displayco’s IT infrastructure to discover their technology requirements. Once KMSI had an idea of the company’s requirements, they got to work immediately, building the entire infrastructure from the ground up.

Microsoft Hyper-V Server Virtualization to Reduce Costs

KMSI implemented a Microsoft Hyper-V server virtualization solution to consolidate workloads on a single Windows Small Business Server with multiple virtual servers. This enabled Displayco to reduce costs in terms of server infrastructure. Ultimately, Displayco can use fewer hardware resources, lower their management costs, and lower the total cost of ownership.

Powerful Security Solutions to Protect the Network and Systems

KMSI implemented powerful WatchGuard firewalls and a fully managed anti-virus solution to protect Displayco’s network and systems. KMSI also uses remote monitoring and management tools to detect and resolve IT issues before downtime occurs.

Remote Desktop Services to Ensure Accessibility from Any Location

Displayco utilizes remote desktop services to ensure remote access for branch offices and remote workers. This allows staff members to access desktops and applications from any location.

Complete Disaster Recovery and Business Continuity to Ensure Quick Recoverability

With KMSI’s complete disaster recovery and business continuity solution, Displayco can rest assured knowing their data is backed up and recoverable in the event of a site outage or disaster. The solution is fully automated with minimal attention required on Displayco’s part. This means Displayco can focus on their business operations, instead of worrying about their technology.

KMSI paid attention to their unique technology and budgetary requirements, in order to provide a robust, cost-efficient IT infrastructure. Cameron Wheatley expressed his appreciation:

“I appreciate their methodical approach to putting infrastructure in; knowing that the latest and greatest at that moment isn’t always the right thing for the company.”

KMSI Provides Worry-Free Calgary IT Services and Support

KMSI assists Displayco with ongoing consulting and proactive support. In addition, KMSI has alleviated all of the technology concerns among the staff at Displayco. Cameron Wheatley, Director at Displayco explains:

“I don’t hear any worries about things! Our printers are always printing, our email always comes in, our website’s always live, and our backups are always completed. Even remotely, our Houston and our Edmonton office location’s data flows very, very well.”

KMSI understands the technology challenges faced by businesses today. If you’re looking for an IT provider to help your company overcome obstacles, KMSI can be your trusted outsourced IT department. To learn more about our IT services and support, give us a call at (403) 274-7848 today.

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